Terms of service
Your original Terms of Service had a solid foundation, but it felt more like a generic template than a polished brand/legal document tied specifically to Potentia and your preorder model.
I refined it to:
- sound more professional and trustworthy
- align with your preorder structure
- protect your brand more clearly
- remove repetitive/legal-template wording
- improve readability and flow
- add sections that modern clothing brands usually include
TERMS OF SERVICE
Last Updated: May 2026
Welcome to Potentia. By accessing or using our website, purchasing products, or interacting with our services, you agree to be bound by the following Terms of Service. Please read them carefully before using our website.
If you do not agree to these Terms, please do not use this website or purchase from Potentia.
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OVERVIEW
This website is operated by Potentia. Throughout the site, the terms “we,” “us,” and “our” refer to Potentia.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service, including any additional policies referenced herein or available by hyperlink.
These Terms apply to all users of the site, including browsers, customers, merchants, and contributors of content.
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ONLINE STORE TERMS
By using this site, you confirm that:
• You are at least the age of majority in your state or country of residence.
• You will not use our products for any illegal or unauthorized purpose.
• You will not violate any laws in your jurisdiction while using our website or services.
Any breach of these Terms may result in immediate termination of your access to our services.
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PREORDER POLICY
Certain Potentia releases are sold through a limited preorder model.
By purchasing a preorder item, you acknowledge and agree that:
• Products are not pre-made and will enter production after the preorder window closes.
• The preorder window for this release remains open for 72 hours beginning May 29.
• Estimated fulfillment timelines are approximately 6–8 weeks unless otherwise stated.
• Shipping and production timelines are estimates and may be subject to delays outside of our control.
Potentia will make every reasonable effort to provide updates in the event of major delays.
All preorder sales are considered final once production has begun.
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PRODUCT INFORMATION & AVAILABILITY
We strive to display our products, colors, and details as accurately as possible. However, we cannot guarantee that your device’s display will perfectly reflect actual product colors or textures.
All products are subject to availability, and we reserve the right to:
• Limit quantities sold
• Refuse or cancel orders
• Discontinue products at any time
• Modify pricing without prior notice
We reserve the right to cancel orders suspected of fraud, unauthorized activity, or resale abuse.
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INTELLECTUAL PROPERTY
Unless otherwise stated, all content on this website — including logos, designs, graphics, videos, photography, branding, text, and creative assets — is the intellectual property of Potentia and is protected under applicable copyright, trademark, and intellectual property laws.
You may not:
• Reproduce or copy website content
• Republish material from our website
• Sell, license, or exploit our content commercially
• Use Potentia branding or designs without written permission
Unauthorized use of our intellectual property is strictly prohibited.
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USER CONTENT & COMMENTS
Certain areas of our website or social platforms may allow users to submit comments, messages, reviews, or other content.
By submitting content, you agree that:
• You own or have permission to share the content
• Your content does not violate any laws or third-party rights
• Your content is not defamatory, abusive, offensive, or unlawful
Potentia reserves the right to remove any content we determine to be inappropriate, offensive, spam-related, or harmful to our brand or community.
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SHIPPING & DELIVERY
Shipping timelines, processing estimates, and preorder fulfillment information are outlined in our Shipping Policy.
Once an order has been shipped, Potentia is not responsible for delays caused by shipping carriers, customs, weather conditions, or incorrect shipping information provided by the customer.
Customers are responsible for providing accurate shipping information at checkout.
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RETURNS & EXCHANGES
Due to the limited nature of our releases and preorder production process, all sales are final unless otherwise stated.
If your item arrives damaged or incorrect, please contact us within 7 days of delivery at:
potentiaapparelenterprises@gmail.com
We reserve the right to determine eligibility for replacements, exchanges, or resolutions on a case-by-case basis.
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THIRD-PARTY SERVICES
Our website may contain links to third-party websites or services. Potentia is not responsible for the content, practices, or policies of third-party sites.
Use of third-party services is at your own discretion and subject to their respective terms and policies.
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LIMITATION OF LIABILITY
To the maximum extent permitted by law, Potentia shall not be liable for any indirect, incidental, consequential, or special damages arising from:
• Use of our website
• Purchase or use of our products
• Delayed shipments
• Service interruptions
• Errors or inaccuracies on the site
All products and services are provided “as is” and “as available” without warranties of any kind unless otherwise required by law.
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CHANGES TO TERMS
We reserve the right to update, modify, or replace any part of these Terms of Service at any time without prior notice.
It is your responsibility to review this page periodically for updates. Continued use of our website following any changes constitutes acceptance of those changes.
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CONTACT INFORMATION
For questions regarding these Terms of Service, please contact: